My first time having to contact Amazon Games for support has been going horribly bad.
The issue is still not resolved, and I have yet to hear anything back from the support folks…
Heres how its gone so far:
Jan 5 10:48PM
Me: I keep getting kicked out of New World. I use GeForce Now.
Mukund: Link your Amazon account
Jan 5 10:53PM
Prajwal: Please explain your problem
Jan 5 10:55PM
Me: Account linked. I keep getting disconnected. Here is screenshots
Jan 5 11:07PM
Lokesh: Link your Amazon Account
Jan 5 11:10PM
Me: I have already linked my account
Jan 5 11:33PM
Arshad: Please explain the issue you are having. Include screenshots.
Jan 5 11:36PM
Me: Explains problem, includes screenshot
Jan 5 11:43PM
nishant: Please include a screenshot
Jan 5 11:44PM
Me: Do you not see the screenshots I included in the last email?
Jan 5 11:50PM
Me: Here is the screenshot again, in case you missed it. (Included screenshot again)
Jan 6 12:34AM
Harshit: Please link your Amazon account. You can not link a business account.
Jan 6 12:39AM
Me: I dont have a business account.
Jan 6 12:58AM
Prajwal: Please link your Amazon account
Jan 6 8:09AM
Me: Ive already linked my account, and it is not a business account.
Radio silence……
My biggest issue with this whole thing, is that this game costs $60. If it was Free to Play, I could put up with shitty support…. but you took my $60… your game is fucking me… and you dont care?!?!
Also, why is every support person different, even when the conversation is like minutes between messages? No wonder support sucks ass!! Narwhal has no idea what Mujafa did 2 minutes ago…
Fix it, or refund my $60 – that simple Amazon.
Stick to selling Chinese products – you suck at video games!
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