Pages

Wednesday, November 07, 2012

Did you vote for Obama because you thought he was the the best candidate, or because you're both black?




Thursday, August 16, 2012

Why Everyone Hates Comcast

I did a successful EECB on Comcast back in 2009 which The Consumerist published here: http://con.st/5365772

I've not had to do another since.... until last night. It too was successful.

I used the same lot of email addresses from my old post. Many bounced, and I trimmed the list of the ones that bounced and will include the new list at the end of this email.

Yesterday at 6:00PM EST my Business Class Internet went down.

I placed my first call to business class support at 6:06.

For some reason, when I would enter my business phone number, it would tell me it was a residential account, and route me to residential support. They obviously weren't able to help me, so they would transfer me back to business support. The thing is, they kept putting me back into the automated system, which again, would tell me I was residential customer, then eventually hang up on me.

After 25 minutes of this, I decided it was time to record the calls.

I tried for 2 hours to contact business class support. Mind you, this entire time, my service was down. I just kept going around in this loop. I even asked residential to get a business tech on the line and conference me in. They would agree to do it, but then just dump me back into the automated system.

After 2 hours I gave up and decided it was time for another EECB.

I sent the following email at 8:54PM EST:

------------------------------
------------------------------
Date: Wed, 15 Aug 2012 20:54:16 -0400
Subject: Comcast Business Class Woes

Hello,

I wrote all of you back in 2009 with a major issue I was having.

Luckily we have not corresponded since.

Unfortunately, tonight, I am left with no other alternative.

My Business Class service went out at 6:06PM EST. I have been on the phone
for the past 2 hours, just trying to talk to someone in business class
support.

The automated service tells me i have a residential account, then routes me
to residential service. The residential agent tells me i have a business
class account and puts me back into the automated system. After entering my
information again, the system hangs up on me.

This has happened approx 12 times spanning the past 2 1/2 hours.

I have asked the last two agents to please get a rep from business class
support on the phone and conference me in with them, but they both just put
me back into the automated system which both times ended up hanging up on
me.

My BUSINESS CLASS SERVICE has been out now for almost 3 hours, and I CANT
EVEN REPORT IT. I have no way to get in touch with business class support
because I have been bounced around and disconnected constantly since 6PM
EST.

I know I am outside of some of your areas from the last time I wrote you
all. So I will include my information below. I need to speak with someone
in BUSINESS CLASS SUPPORT and get my service restored. I know it's not an
outage, because I am next door typing this email to you.

My phone number:  XXX-XXX-XXXX
My Service Address: XXXXXXXXXXXXXXXXXXXXXX

Please assist me in getting in touch with Business Class support so I can
at least REPORT my problem. I've already been down for almost 3 hours now.

Thank you,

------------------------------
------------------------------

The last time I EECB'd Comcast, I got a ton of calls within 20 minutes.

This time, I waited over 2 hours and heard nothing.

I figured I'd send off one more email at 10:45. It follows:

------------------------------
------------------------------
Date: Wed, 15 Aug 2012 22:47:58 -0400
Subject: Re: Comcast Business Class Woes

I am extremely upset with the support I am NOT getting as a Comcast Business Class customer.

For 2 1/2 hours I tried, and was UNABLE to contact Business Class support to report my outage via your phone system.

With nowhere to turn for help, I email all of you over an hour ago, and still have not received a call, nor an email, nothing.

I recorded the last two hours of my attempts to reach support via telephone. These recordings, along with these emails will be sent to major consumer, tech, and news sites tomorrow when I get somewhere that has service.

I'm appalled at the quality of service I have received during this outage.

4 hours I've been down, and STILL have not even been able to speak with anyone in support.

This is beyond absurd.

------------------------------
------------------------------

In about 5 minutes (around 11:00PM EST), I received a call from a local tech. He said he could be here in 30 minutes. Here was here in 20. Actually THEY were here in 20. Two Comcast techs showed up. One of them said to me as he walked in, "Man, you know the right email addresses." 

They looked at my modem, and said the modem was bad. The explained that the night guys don't carry modems, and made a phone call. They said they could have one out in the morning. I agreed, as long as it was before 10AM.

9AM this morning, a tech shows up with a modem, installs it, and restored my service.

Now while it may seem the EECB wasn't successful because I had to wait so long for service restoration, I consider it successful because my only goal was to just let business class support know I was having a problem. With business class support, any calls after 2PM wont be handled until the next morning anyway, so I was fine with that.

If you'd like the full 1 hour 15 minute version of the audio, you can download it here: http://www.dickkickers.com/Comcast_Full.mp3

Here is the condensed 3 Minute version: http://www.dickkickers.com/Comcast_S.mp3

Following is the cleaned up list of email addresses. I may have missed a couple, but I removed a good majority of the bouncers I'm sure:

------------------------------

We_Can_Help@cable.comcast.com, david_cohen@comcast.com,
        ralph_roberts@comcast.com, marlene_dooner@comcast.com,
        payne_brown@comcast.com,
        victoria_clarke@comcast.com, jim_coltharp@comcast.com,
        sena_fitzmaurice@comcast.com,
        melissa_maxfield@comcast.com,
        cindy_parsons@cable.comcast.com, eilene_vaughn-pickrell@cable.comcast.com,
        theressa_davis@cable.comcast.com, kelle_maslyn@cable.comcast.com,
        ray_child@cable.comcast.com, steve_kipp@cable.comcast.com,
        tom_yates@cable.comcast.com,
        helen_bell@cable.comcast.com, bob_curtis@cable.comcast.com,
        greg_aschenbach@cable.comcast.com,
        lori_kohler2@cable.comcast.com, ralph_roberts@cable.comcast.com,
        joseph_collins@cable.comcast.com,
        george_roberts@cable.comcast.com,
        derrick_clark@cable.comcast.com, esl_corp@cable.comcast.com,
        david_watson@cable.comcast.com,
        john_schanz@cable.comcast.com,
        michael_doyle@cable.comcast.com, john_ridall@cable.comcast.com,
        bradley_dusto@cable.comcast.com, bill_connors@cable.comcast.com,
        kevin_casey@cable.comcast.com,
        brian_roberts@comcast.com, john_morabito@comcast.com,
        joe_waz@comcast.com,
        audit_committee_chairman@comcast.com, smbonovitz@duanemorris.com,
        julian_brodsky@comcast.com, roger_paul@cable.comcast.com,
        marc_broadnax1@cable.comcast.com, wayne_hall@cable.comcast.com,
        charlie_kennamer@cable.comcast.com,
        marybeth_schubert@cable.comcast.com,
        darcy_rudnay@comcast.com,
        jennifer_khoury@comcast.com,
        jenni_moyer@comcast.com, jenni_moyer@cable.omcast.com,
        charlie_douglas@comcast.com,
        john_demming@comcast.com,
        corporate_communications@comcast.com,
        andrew_c_johnson@cable.comcast.com, david_johnson@cable.comcast.com,
        dave_johnson@cable.comcast.com, sherman_peterson@cable.comcast.com,
        steve_burke@cable.comcast.com, peter_golfinopoulos@cable.comcast.com,
        jim_bellamy@cable.comcast.com.com, john_colucci@cable.comcast.com,
        bobillinois_cole@cable.comcast.com
-------------



If you have a problem with Comcast, email all these people. You'll get some type of response.


Yes Comcast, this is why everyone hates you so much that you had to rebrand your services.



Monday, June 04, 2012

Restoring rusty cast iron cookware

I have a Lodge Logic Dutch oven that I took camping last summer and lazily left outside for almost an entire year.

Were preparing for this summers camping trip, and I go and grab it, and this is what I find:








So I'm like 'Dammit Jim!' This thing was covered in rust, inside and out.

So I decided I needed to clean it up, and this is how I did it.

I took a crab pot big enough to hold the dutch oven. I put the oven in the pot without the lid on. I poured in one jug of white vinegar. I then added enough water to cover the pot by a couple inches. I then put the lid on the oven, and poured enough water more, to cover the entire lid.

I let the oven soak for 2 days.

After two days, I pulled the oven out, and wiped it dry with a rag.

Be sure to use a rag here you can toss, as it's going to get rust ALL OVER IT. This is kinda messy.

After the pot is dry, I then took a drill with these two attachments:




I then proceeded to clean the shit out of the oven. I found the second brush worked best, although the first did come in handy at times.

It wasn't terribly hard at all, and took maybe 1 1/2 hours.

Heres the final result:


As you can see, it cleaned up rather nice.

Next I washed it with hot soapy water.

Dry it COMPLETELY.

Now to season it.

Rub it down in grease or oil, whichever you normally use, I used vegetable oil.

I baked it face down on a cookie sheet on 250 degrees for 4 hours.

This obviously either wasnt hot enough, or long enough, as the pot was really sticky to the touch when I took it out and cooled it down.

So I heated the oven back up to 350 and baked it another 45 minutes.

Checked it out after it cooled, and its perfect.

LIKE NEW!





Tuesday, April 24, 2012

Carol Tobias is either retarded, or thinks her members are.

The National Right to Life president, Carol Tobias, wrote an opinion column recently. In this article, she makes some pretty retarded observations. Therefore it is my opinion that either SHE's retarded, or she thinks her readers are.

Firstly, I'm all about a woman's right to chose. The government shouldn't be able to tell us what we do with our own bodies.

On with the retardedness.....

Her article is about the REAL "War on Women".... she covers three different topics on this.

First is Planned Parenthood. She says: "In 2010, more than 9 out of 10 PPFA's services going specifically to pregnant women were abortion." No shit jackass. That's what Planned Parenthood does. That's like saying 9 out of 10 products sold to pregnant women at McDonald's is food. Retard!

She then goes on and says  "Roughly half of those abortions are performed on unborn girls. That's the real war on women." Really? So roughly half are girls. That would mean roughly half are boys then. I'd even go so far to say that over half are boys and less than half are girls. Otherwise shed have said over half instead of roughly half... therefore isn't that actually a war on men? Either way, that point is RETARDED! RETARD!

The second point she covers is ultrasounds. She thinks women should be forced to view their ultrasound before having an abortion. Really? Forced? Her argument is that maybe they'll change their mind if they see the baby. So I guess when she goes in for surgery to have that stick removed from her ass, she should be forced to watch a colon cam of her ass  prior to the surgery?

She then argues the reason people are against the forced ultrasound viewing is because "They want to rush the pregnant woman... through the abortion procedure before she can change her mind." No, I think they want to rush through it because NO ONE WANTS TO SPEND 12 HOURS IN A DOCTORS OFFICE FOR A 1 HOUR PROCEDURE. RETARD!

Her final point is on ObamaCare. She does make one point in here I agree with. Churches are being forced to provide health plans that cover contraception to their employees, even if they are morally against it in their religion. That's BS. I agree retarded lady.

BUT! And you knew there was a but... she goes on to try and draw a relation between wheelchairs being cheaper than hip replacements, lethal injection being cheaper than a liver transplant, and somehow this is going to cause more abortions... "How many more unborn girls will die because of this plan?", she asks. Well ill tell you... ROUGHLY HALF!

RETARD!