Hey BB&T - Enter the 21st Century! Hell! Enter the 20th Century!

I just bought me a new Hyundai Accent as you probably noticed from a few posts earlier....

Well I got my Loan Statement in the mail from BB&T a few days ago, and my payment is due, so I signed onto their website to create an account to make my car payments.

This is my first time ever dealing with this bank. I always assumed they were a good bank, because they seem to be a small, personable bank.... unlike Bank of America Pakistan...

It created my account and never told me what my password was. Either that, or I just plain missed it. A follow up email explaining what my password is would be nice.

But that's beside the point.....

Since I don't know what my password is, I call them....

The lady tells me what my password is, but says that unfortunately, the only types of payments they do not take online are car payments......

Unfortunate for who? You or me?

Ok, so what are my options??

She tells me, either mail the payments, take them to a branch, or pay over the phone for a $5 fee.... A WHAT?!?!

$5 TO GIVE ONE OF YOUR DUMBASS PAKISTANI SWEAT SHOP WORKERS MY BANK ACCOUNT INFORMATION? SURELY YOU JEST!!!

But no..... jest, they do not....

So BB&T must be like the only fucking bank in the free World that doesn't take online car payments, and thinks I'm going to pay them $5 to give them my personal info over the phone....

Wake the fuck up! It's 2009....

And to think I took this loan to save 1/4 of a percent interest over my mostest favorite bank in the world: USAA

God I'm an idiot.....

But it's a lesson learned - Never again will I be banking with BB&T......

Labels: , , , , ,